Techy Tradition – Terms & Conditions

 

These Terms & Conditions (“Terms”) govern all repair and related services (“Services”) provided by Techy Tradition (“Company,” “we,” “us,” or “our”) to the customer (“Customer,” “you,” or “your”). By booking, shipping, or delivering any device or accessory (collectively, “Device”) to us, or by using our website located at https://www.techytradition.com (“Site”), you agree to be bound by these Terms.

 

 

1. Acceptance of Terms

 

Submitting a Device for inspection or repair, approving an estimate, signing a work order, or otherwise engaging our Services constitutes acceptance of these Terms in full. If you do not agree, do not use our Services.

 

 

2. Scope of Services

 

We provide diagnostics, repair, parts replacement, micro-soldering, data recovery, cleaning, and related Services for phones, tablets, game consoles, computers, and other electronic equipment. Services will be performed in good faith and in a professional manner consistent with industry standards. We reserve the right to subcontract any portion of the Services.

 

 

3. Diagnostic & Estimate

 

Free Basic Diagnostic:

We offer a no-cost basic diagnostic to identify apparent faults. Additional troubleshooting (board-level, liquid damage, data recovery) may incur a non-refundable diagnostic fee disclosed in advance.

 

Estimates:

Written or electronic estimates are valid for seven (7) calendar days. Approval (verbal, written, e-mail, SMS, or digital signature) authorizes us to proceed and charge applicable fees.

 

 

4. Parts, Quality & Turnaround

 

Parts Sources:

We use new OEM, pulled OEM, refurbished, or high-quality aftermarket parts based on availability unless otherwise specified in writing.

 

Special-Order Parts:

Payment for special-order parts is due at approval and is non-refundable once ordered.

 

Turnaround Times:

Any turnaround estimate is advisory and not guaranteed; delays may result from parts shortages, shipping, or additional issues discovered during service.

 

 

5. Pricing & Payment

 

Pricing Basis:

Prices include parts, labor, and applicable taxes unless stated otherwise.

 

Payment Due:

Payment is due in full upon completion and prior to release of the Device.

 

Unpaid Balances:

Unpaid balances accrue interest at 1.5 % per month (18 % APR) and may be referred to collection at Customer’s expense.

 

 

6. Limited Warranty

 

Duration:

We warrant repaired parts and labor for ninety (90) days from the date of pick-up unless a longer period is indicated on your invoice.

 

Exclusions:

Warranty is void if:

 

• The Device has additional physical or liquid damage after repair

• Repair seals are broken or tampered with

• Third parties open or attempt repair of the Device

• Software issues, batteries, liquid-damage repairs, and data recovery are involved (unless explicitly stated otherwise)

 

Remedy:

Our sole obligation is to re-repair or replace the defective part. If repair is not feasible, we may refund the amount paid for that repair. Warranty does not cover consequential damages or loss of use.

 

 

7. Data & Privacy

 

Data Loss Risk:

Repair may involve risk of data loss. You are solely responsible for backing up your data prior to service.

 

Privacy Handling:

While we make reasonable efforts to protect your data, you acknowledge that technicians may inadvertently view device content during testing or repair. Sensitive information should be removed or encrypted before service.

 

Personal Information:

Your personal information is handled in accordance with our Privacy Policy, incorporated herein by reference.

 

 

8. Customer Responsibilities

 

Customers agree to:

 

• Provide accurate device passcodes or disable locks necessary for testing. Refusal may limit diagnostic ability and warranty eligibility.

• Remove SIM cards, memory cards, and accessories you wish to keep.

• Pick up the Device promptly after repair completion.

 

Devices left beyond sixty (60) days after notification will be considered abandoned and may be recycled or sold to recover costs in accordance with Florida Statute § 705.185.

 

 

9. Limitation of Liability

 

To the fullest extent permitted by law, the Company’s total liability for any claim arising out of Services shall not exceed the amount actually paid by Customer for the specific Service giving rise to the claim.

 

Under no circumstances shall the Company be liable for indirect, incidental, special, or consequential damages, including but not limited to:

 

• loss of data

• loss of revenue

• loss of business

• loss of goodwill

 

 

10. Disclaimer of Warranties

 

Except as expressly stated in Section 6, Services are provided “AS IS” without any additional warranties, express or implied, including any implied warranties of merchantability or fitness for a particular purpose.

 

 

11. Intellectual Property

 

All content on the Site, including logos, graphics, text, and software, is the property of Techy Tradition or its licensors and is protected by applicable intellectual-property laws. Use of the Site does not grant any license or rights to such content.

 

 

12. Third-Party Links

 

The Site may contain links to third-party websites. We are not responsible for the content, policies, or practices of such sites.

 

 

13. Governing Law & Venue

 

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to conflict-of-law provisions.

 

Any dispute arising under these Terms shall be brought exclusively in the state or federal courts located in St. Lucie County, Florida.

 

 

14. Modifications

 

We may modify these Terms at any time by posting the updated version on the Site. Changes apply to Services requested after the “Last Updated” date shown on the Terms.

 

 

15. Severability

 

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

 

 

16. Entire Agreement

 

These Terms, the Privacy Policy, and any work order or invoice constitute the entire agreement between you and the Company regarding the Services and supersede any prior or contemporaneous agreements.

 

 

17. Contact Information

 

Techy Tradition

11950 SW Tom Mackie Blvd

STE 108

Port St. Lucie, Florida

34987

 

Email: info@techytradition.com

 

By signing the work order or authorizing service electronically, you acknowledge that you have read, understood, and agree to these Terms & Conditions.